Have you had your computer hacked? Get tips on what you need to do now.


Your computer was hacked. What practise you do?

Accept a moment and imagine with me.

The Story of A Computer Hacked

It’s an average Dominicus, first thing in the morning.

You’re in your sleepy wearing apparel, hair sticking up, sitting on the burrow, cup of coffee in hand. Y’all open your computer to see what’south going on in the globe and a screen pops up you’ve never seen earlier. It’s a message from Microsoft.

“Ooooh! Microsoft for meeeee?”, yous think.

Fancy.

woman sipping coffee on bed with laptop

Curious, you read on.

“Alert! Warning!”, it says. “Your personal information could be under assault”.

“You lot’ve been hacked!”, it says.

You inhale sharply as a sense of dread swells in the pit of your stomach. “I’m not even awake all the way yet!”, y’all say to the cat.

Hacked?! What?! No!

Your Personal Information Is Compromised

You lot & your family’south whole life is on that machine.  Your depository financial institution data, your journal, photos from your kids’ nuptials….  Oh my god am I going to have to become a new cards & banking company accounts & what about full identity theft?  My credit is good.  I worked hard for that, you think.

Seagull yelling we've been hacked

Yous experience utter panic.

Then, like a beacon in a bounding main of despair, y’all see a telephone number.

“Telephone call to resolve this urgent outcome”, they say.

Oh good, you think; a phone number. #$*@ computers!  At least you can withal trust the phone.

Yous phone call. A very professional person sounding person answers the line saying “blah blah blah Microsoft blah blah how can I assist you lot?”.

woman with headset
Wait how trustworthy she looks.

Relief.  A real human.

They tell you not to worry.  This happens all the time.  And they tell you you lot’ve been a victim of cybercrime. Your computer has been hacked.

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And so they tell you they tin can easily fix it for yous.  They’ll just demand you to let them to access your computer remotely.  Information technology’s easy, fast, secure and you don’t have to run down to the nearest tech store. And they’ll walk you through it every footstep of the mode.  You’re not alone.

Y’all hear the clicking of keys on the other terminate of the line and recollect, Phew! I’m so glad they caught this.  I could’ve lost everything!

They tell you they can have out the virus, they just need your credit menu information to pay for their services.  You gladly comply.  You need this nasty virus gone.

Remember when they told you non to worry.  When they told you this happens all the time & y’all’ve been a victim?

They’re right.  It does happen all the time. You were a victim.

villainous man in a suit
Wait at that villainous grin.

What they don’t tell you, is that…

they’re the criminals
!

Preying on your fear, they have finagled full access to every file in your computer.  They have access to your saved passwords, your documents, and photos.  And to brand matters worse, they often put in a virus that captures every keystroke yous type, giving them access to your usernames, passwords, contact lists & bank accounts and then they tin just…keep…stealing.

You can’t come across what they’ve washed in the background.  Y’all have no idea.  What normal person would?  Yous, like well-nigh people, simply desire to check the news.  Your email.  Residual the checkbook & perhaps gyre through Facebook and come across what cousin so and so is upwardly to in Arizona…

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It’s disgusting.   Who would practise something like that?  And so you lot think, “How was I so stupid?  What was I thinking?”

Don’t beat yourself up!
The matter is, they’re creative people…

According to the Better Business organization Bureau, in the commencement ix months of 2017 alone the Federal Trade Commission and the FBI received more than than 41,000 tech scam complaints which resulted in over $21 million in losses.  And that’s only the ones that were reported!  How many people didn’t practice and so because they didn’t know how or felt too embarrassed? The FTC states that less than 10 percent of scam victims actually report it.

As you can see, if you’ve been hacked, y’all are definitely non alone.  These are some seriously crafty jerks nosotros’re dealing with.

How to Spot & Be Prepared for a Imitation Tech Back up Scam

  • Microsoft & Google will
    never
    call you lot nearly a virus or enquire for money. Anyone who calls you lot and says they’re from those companies is lying. Hang up on them. If you’d like to mind to an example telephone call with an undercover FTC agent, visit the FTC’s news page here.
  • If you lot see a alarm about a virus in a popup on your estimator, call your trusted, local tech support. Do not phone call whatsoever number you lot run into on your figurer.
  • When searching for a real tech, be wary of ads you find online. Fake techs do ads too. Get referrals from friends or family, or find someone locally.
  • And, print out a re-create of our handy postcard What To Exercise If You’ve Been Hacked. Keep it by your computer then y’all’re prepared to fight back if hackers find their way to y’all.
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What To Do If You Were Hacked

  • If you have a desk top computer, unplug it or disconnect it from the internet. If you have a laptop, unplug it and remove the battery as this will stop the hacker from existence able to log in to your organization.
  • If you gave them your credit menu or bank card number, call your card provider’due south fraud department immediately and let them know.
  • Become to a different computer or your telephone and change the passwords for all of your accounts. Starting time with the big ones similar your banking concern business relationship & credit bill of fare account offset. And then follow with the rest. Don’t forget about shopping sites you use and subscription services.

How To Report A Scam

  • Study the scam to the FTC. Every complaint and report matters when trying to stop hackers.
  • Report the issue to the FBI via their Net Offense Complaint Middle.
  • And lastly, contact your Land Chaser General’s Function. If you’re in PA, you tin fill out a Consumer Complaint class here.
What To Do if You've Been Hacked DRC Technologies Northampton PA

If your computer has been hacked and you’re in the Lehigh Valley, give the states a call.  One of our real techs volition gladly take a look at your machine.  We’ve had many customers come in with this problem and we’ll be happy to become you back up and running safely.

References:

Improve Business Bureau: Tech Scam Study

FTC: Tech Support Scams

Be safe!

-Shannie

Have you had your computer hacked? Get tips on what you need to do now.

Source: https://www.drc-tech.net/what-to-do-if-your-computer-has-been-hacked/